Forging the Future of Interaction
NEW! TabJot - a premium note-taking extension for Chrome is now available!
About
At OrthancLabs, we believe in the power of well-crafted tools. Inspired by the unyielding strength and singular vision of Orthanc, we build software that stands as a central pillar for your endeavors. Our focus is on creating premium, robust solutions that will stand the test of time.
TabJot transforms your Chrome browser into a powerful note-taking and organization hub, allowing you to capture ideas, manage tasks, and organize your digital life without ever leaving your current tab. Designed for students, researchers, and professionals, TabJot offers an intuitive side panel to streamline your workflow and boost productivity. Keep your notes structured and easily accessible with robust organizational tools. While TabJot provides a limited free experience, a Premium version is available for unlimited notes, folders, tags, full device sync, and priority support.
Privacy Policy
Privacy Policy for OrthancLabsLast Updated: 01/21/20261. IntroductionWelcome to OrthancLabs ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software products, services, and website (collectively, our "Services"). Our Services primarily consist of Software-as-a-Service (SaaS) solutions, including TabJot and ChatRM.By accessing or using our Services, you signify your understanding of the terms set out in this Privacy Policy. If you disagree with the terms of this Privacy Policy, please do not access or use our Services.2. Information We CollectWe may collect various types of information for different purposes to provide and improve our Services to you.a. Personal Information You Provide to Us:
This is information that can be used to identify you directly or indirectly. We may collect personal information when you:
* Create an account or register for our Services.
* Purchase a subscription or product.
* Contact our customer support.
* Participate in surveys, contests, or promotions.
* Communicate with us via email, phone, or other means.The types of personal information may include:
* Name
* Email address
* Payment information (processed by third-party payment processors)
* Account credentials (username, password)
* Contact preferences
* Any other information you voluntarily provide.b. Information Collected Automatically (Usage Data):
When you access or use our Services, we may automatically collect certain information about your device and your interaction with our Services. This information may include:* Device Information: IP address, browser type and version, operating system, device identifiers, time zone setting, browser plug-in types, and versions.
* Usage Information: The features you use, the pages you visit, the actions you take within our Services, the date and time of your access, the referring and exit pages, and clickstream data.
* Data related to our specific products: For our Chrome extension, TabJot, the data we handle is directly related to its note-taking and organization capabilities. The specifics depend on whether you use the extension with or without signing into an account:* If you use TabJot without signing in (Local-Only Mode):
* Note Content and Structure: We collect and store the full content of your notes (including titles and the body of the notes), the URL of the web page associated with each note (which TabJot logs for your reference), any tags you assign to your notes, and information about how you organize your notes into folders (such as folder names and the arrangement of notes within them).
* Metadata: We also store metadata related to your notes and folders, such as their creation dates and last modification dates.
* How it's handled: In this local-only mode, all the aforementioned data, including the full content of your notes, is stored exclusively within your local Chrome browser's storage (`chrome.storage.local`). OrthancLabs (the developer of TabJot) does not access, transmit, or store this local-only data on any external servers. This data collection is solely for the extension to function as intended on your device.* If you choose to sign in with your Google account (e.g., for Premium features like cloud sync):
* Note Content and Structure: To enable cross-device synchronization, we collect and store the full content of your notes (titles, body), the associated web page URLs, your tags, and your folder structures (names and organization) on our secure cloud servers (Google Firebase). The collection and storage of your note content are essential for providing the cloud sync functionality.
* Metadata: We collect and store metadata, including creation dates, modification dates, and synchronization timestamps, for your notes and folders.
* Account Information: When you sign in using your Google account, we use your Google account email address and a unique Firebase User ID (UID) to identify you and associate your synced data with your account.
* Subscription Information (if applicable): If you subscribe to a TabJot Premium plan, we store information about your subscription status (e.g., "active," "free"), the identifier for your chosen subscription plan, and timestamps related to subscription updates. This information is linked to your Firebase UID and is used to manage your access to premium features.
* Usage Counts: We maintain usage counts of items, including notes, folders, and tags, associated with your account. This is primarily used to manage feature limits for different subscription tiers and to understand usage patterns to improve the service.
* How it's handled: When you are signed in, your data is securely stored and processed using Google Firebase services (specifically Firestore for database storage and Firebase Authentication for managing your account). This enables the core functionality of syncing your notes and organizational data across multiple devices where you are signed into TabJot.c. Cookies and Tracking Technologies:
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Services and hold certain information. Cookies are files with a small amount of data, which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.d. Information Collected Through Slack (ChatRM):
ChatRM is a Slack-native application. When a Slack workspace installs ChatRM and users interact with it, we collect and process certain information from Slack solely to provide the service.This information may include:Workspace and User Identifiers
* Slack workspace ID
* Slack user IDs
* Display names and email addressesCRM Data Created by Users
*Contacts, companies, deals, tasks, and notes created by users inside Slack
* Deal metadata (e.g., stage, amount, owner, due dates)
* Task and follow-up information
* Notes or activity content entered by usersSlack Message Data (When Explicitly Saved)
* Message text and attachments that a user explicitly chooses to save to ChatRM via message shortcuts or commands.
* Associated metadata such as channel ID, message timestamp, and thread timestamp.ChatRM does not read or store Slack messages by default. Message content is only processed when a user explicitly invokes a ChatRM action (such as “Save to ChatRM”).How This Data Is Handled
* All ChatRM data is scoped to the installing Slack workspace.
* Data is stored securely in our backend infrastructure and is not shared across workspaces.
* Workspace data is accessible only to authorized users within that workspace.e. Authentication and Authorization Data (ChatRM)When a Slack workspace installs ChatRM, we receive OAuth credentials and access tokens from Slack that allow ChatRM to operate within that workspace according to the permissions granted during installation.These tokens:
* Are used solely to authenticate requests and perform actions initiated by users.
* Are stored securely and encrypted at rest.
* Are scoped only to the permissions approved by the workspace administrator.
* Can be revoked at any time by uninstalling the application from Slack.3. How We Use Your InformationWe use the collected information for various purposes:
* To Provide and Maintain Our Services: To operate our SaaS solutions, manage your account, and provide customer support.
* To Improve Our Services: To understand how users interact with our Services, to enhance functionality, and to develop new products and features.
* To Personalize Your Experience: To tailor content and features to your preferences.
* To Process Transactions: To manage payments and subscriptions for our premium services.
* To Communicate With You: To send you service-related announcements, updates, security alerts, and administrative messages. We may also send you promotional communications if you have opted in to receive them.
* For Security and Fraud Prevention: To monitor and protect our Services, detect and prevent fraudulent activity, and enforce our terms and conditions.
* For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
* For Analytics: To perform data analysis and research to understand trends and improve our business.
* To Operate ChatRM Within Slack: To enable CRM functionality inside Slack, including creating and updating contacts, deals, notes, tasks, and reminders.
* To Provide Workspace-Level Features: To enforce subscription limits, deliver daily or weekly digests, and manage workspace billing and permissions.
* To Maintain Data Integrity and Auditability: To associate CRM actions with Slack users and maintain an accurate activity history.4. How We Share Your InformationWe do not sell your personal information. We may share your information in the following circumstances:
* With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processors, cloud hosting providers, email service providers, and analytics providers). These service providers are authorized to use your personal information only as necessary to provide these services to us.
* For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
* Comply with a legal obligation.
* Protect and defend the rights or property of OrthancLabs.
* Prevent or investigate potential wrongdoing related to the Services.
* Protect the personal safety of users of the Services or the public.
* Protect against legal liability.
* Business Transfers: If OrthancLabs is involved in a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring entity. We will provide notice before your data is transferred and becomes subject to a different privacy policy.
* With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.5. Data SecurityWe implement reasonable administrative, technical, and physical security measures designed to protect the confidentiality, integrity, and security of any personal information we process. However, please also remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.6. Data RetentionWe will retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.Usage data is generally retained for a shorter period, except when it is used to enhance security or improve the functionality of our Services, or when we are legally obligated to retain this data for longer periods.If a Slack workspace uninstalls ChatRM, we will retain workspace data for a limited period to allow for reinstallation and data recovery. After this period, workspace data is deleted or anonymized unless retention is required for legal or accounting purposes. Workspace administrators may request earlier deletion by contacting us.a. Workspace Data Isolation (ChatRM)ChatRM is a multi-tenant service designed around Slack workspaces. All data collected through ChatRM is logically isolated by workspace.
* Data from one Slack workspace is never accessible to users in another workspace
* CRM records are associated with Slack workspace identifiers
* Access controls ensure that only authorized users within a workspace can view or modify workspace data7. Your Rights and ChoicesDepending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to:
* Access: Request access to the personal information we hold about you.
* Correction: Request correction of inaccurate or incomplete personal information.
* Deletion: Request deletion of your personal information, subject to certain exceptions.
* Object to Processing: Object to our processing of your personal information.
* Restrict Processing: Request that we restrict the processing of your personal information.
* Data Portability: Request a copy of your personal information in a structured, commonly used, and machine-readable format.
* Withdraw Consent: You can withdraw your consent at any time, provided we have relied on it to process your personal information.
* Opt-out of Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe link provided in those emails or by contacting us.To exercise these rights, please get in touch with us using the details provided in the "Contact Us" section below. We may need to verify your identity before we can respond to your request.a. Business Customers and Data Controller RolesWhen ChatRM is used by a business or organization, that organization acts as the data controller for CRM data entered into ChatRM, and OrthancLabs acts as a data processor. We process such data only according to the organization’s instructions and this Privacy Policy.8. Children's PrivacyOur Services are not intended for use by children under the age of 13 (or a higher age threshold where applicable law requires). We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe we may have information about or from a child under 13, please get in touch with us.9. International Data TransfersYour information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.If you are located outside the [Your Company's Country of Operation, e.g., United States] and choose to provide information to us, please note that we transfer the data, including personal information, to [Your Company's Country of Operation, e.g., United States] and process it there.Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.10. Changes to This Privacy PolicyWe reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the revised Privacy Policy on this page and updating the "Last Updated" date at the top of this Document.You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. For material changes, we may provide a more prominent notice (including, for certain services, email notification of privacy policy changes).11. Contact UsIf you have any questions about this Privacy Policy, please get in touch with us by sending an email to [email protected]
Terms of Service
Terms of Service for OrthancLabsLast Updated: 01/21/20261. Agreement to TermsWelcome to OrthancLabs ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our software products, services, and website, including Tabjot and ChatRM (collectively, our "Services").By creating an account, purchasing a subscription, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use our Services.2. Slack Workspace Use (ChatRM)ChatRM is designed to be installed and used within Slack workspaces.By installing ChatRM in a Slack workspace, the individual who completes the installation represents and warrants that they are authorized to bind the workspace and its users to these Terms.Workspace Responsibility
* The Slack workspace is considered the primary account holder for ChatRM.
* Workspace administrators are responsible for managing access, permissions, and billing.
* Users within a workspace may interact with ChatRM according to the permissions granted to them by Slack and workspace administrators.User Access
* Individual users do not create separate ChatRM accounts
* User identity is derived from Slack user identifiers
* Actions taken within ChatRM are attributed to the Slack user who initiated them3. User AccountsCertain Services, such as TabJot, require individual user accounts. Other Services, such as ChatRM, operate through third-party platforms (e.g., Slack) and do not require separate account credentials beyond those provided by the platform.a. Account Creation: To access certain features, such as data synchronization and premium services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.b. Account Responsibility: You are responsible for safeguarding your account password and for any activities or actions under your account, whether or not you have authorized such activities or actions. You agree to notify us immediately of any unauthorized use of your account.c. Eligibility: You must be at least 13 years of age (or the minimum age required in your country to use our Services) to create an account.4. Subscriptions and Paymentsa. Free and Premium Services: Our Services may include both free and paid premium subscription plans ("Premium Services"). The features and limits of each plan are described within the Services.b. Billing: If you purchase a subscription to our Premium Services, you agree to pay all applicable fees. Payments are processed by a third-party payment processor. We do not store or collect your payment card details.c. Automatic Renewal: Subscriptions may automatically renew at the end of each billing cycle unless you cancel your subscription through your account management page before the end of the current billing period.d. Refunds: Subscription fees are non-refundable except as required by law or as explicitly stated in our refund policy at the time of purchase.e. Workspace-Based Billing: For ChatRM, subscriptions are billed at the Slack workspace level. Workspace administrators are responsible for initiating, managing, and canceling subscriptions. All users within the workspace may have access to paid features according to the selected plan.When ChatRM is used by an organization, that organization is responsible for determining how User Content is used and shared within its workspace. OrthancLabs acts solely as a service provider with respect to such data.5. User-Generated Contenta. Your Content: Our Services allow you to create, store, and organize content, such as notes, text, and other materials ("User Content"). You retain all ownership rights to your User Content.User Content includes CRM records such as contacts, companies, deals, tasks, notes, and activity data created through ChatRM.b. License to Us: By using our Services (specifically features like cloud sync), you grant OrthancLabs a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, modify, and transmit your User Content, solely for the purpose of operating, providing, and improving our Services. For example, we need to be able to store your notes on our servers to make them available across your devices. This license ends when you delete your User Content or your account, except to the extent necessary to comply with legal obligations or for our backup systems.This license also permits us to process User Content within Slack-based workflows and to deliver features such as reminders, digests, and notifications.c. Your Responsibility: You are solely responsible for your User Content and for ensuring that it does not violate any applicable laws or these Terms. We do not review User Content for accuracy or legality.d. Slack Message Content: ChatRM processes Slack message content only when a user explicitly invokes a ChatRM action (such as saving a message to ChatRM). We do not monitor or analyze Slack messages by default.Users are responsible for ensuring they have the right to store and process any content they save in ChatRM.6. Acceptable Use PolicyYou agree not to misuse the Services or help anyone else do so. You agree not to do any of the following in connection with the Services:
* Probe, scan, or test the vulnerability of any system or network.
* Breach or otherwise circumvent any security or authentication measures.
* Access, tamper with, or use non-public areas of the Services.
* Interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services.
* Use the Services to store or transmit any material that is fraudulent, defamatory, or otherwise unlawful or tortious.
* Violate the law in any way, including storing or sharing material that's fraudulent, defamatory, or misleading, or that violates the privacy or infringes the rights of others.7. Terminationa. By You: You are free to stop using our Services at any time. You can delete your account from your account settings page. Please note that deleting your account will result in the deletion of your User Content from our active systems.b. By Us: We reserve the right to suspend or terminate your access to the Services with notice to you if:
* (i) you are in breach of these Terms, or
* (ii) your use of the Services could cause a real risk of harm or loss to us or other users.We will provide you with reasonable advance notice via the email address associated with your account to remedy the activity that prompted us to contact you and give you the opportunity to export your User Content from our Services.If a Slack workspace uninstalls ChatRM, access to the Services will be terminated immediately. Workspace data may be retained for a limited period to allow for reinstallation or recovery, after which it may be deleted in accordance with our Privacy Policy.8. DisclaimersTHE SERVICES ARE PROVIDED "AS IS," AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. OrthancLabs will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services.a. Third-Party PlatformsChatRM depends on third-party platforms, including Slack. We are not responsible for the availability, functionality, or policies of third-party platforms. Changes to Slack’s services, APIs, or terms may affect the availability or functionality of ChatRM.9. Limitation of LiabilityTO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL ORTHANCLABS, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR (B) ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT ORTHANCLABS HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.10. Governing LawThese Terms shall be governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.11. Changes to TermsWe may revise these Terms from time to time. The most current version will always be posted on our website. If a revision, in our sole discretion, is material, we will notify you (for example, via email to the email address associated with your account). By continuing to access or use the Services after revisions become effective, you agree to be bound by the revised Terms.12. Contact UsIf you have any questions about these Terms, please contact us at [email protected].